Cost of Revenue Trends: ServiceNow, Inc. vs Gartner, Inc.

Cost of Revenue Trends: ServiceNow, Inc. vs Gartner, Inc.

In the ever-evolving landscape of technology services, understanding cost dynamics is crucial. Over the past decade, ServiceNow, Inc. and Gartner, Inc. have shown distinct trends in their cost of revenue. From 2014 to 2023, ServiceNow's cost of revenue surged by approximately 670%, reflecting its rapid expansion and increased operational scale. In contrast, Gartner's cost of revenue grew by about 140%, indicating steady growth in its established market.

Key Insights

• ServiceNow's Growth: Starting at a modest $248 million in 2014, ServiceNow's cost of revenue reached nearly $1.92 billion by 2023, showcasing its aggressive market penetration.
• Gartner's Stability: Gartner's cost of revenue increased from $798 million in 2014 to $1.90 billion in 2023, highlighting its consistent market presence.

These trends underscore the contrasting growth strategies of these industry giants, with ServiceNow focusing on rapid expansion and Gartner maintaining steady growth.