| __timestamp | International Business Machines Corporation | ServiceNow, Inc. |
|---|---|---|
| Wednesday, January 1, 2014 | 46386000000 | 248776000 |
| Thursday, January 1, 2015 | 41057000000 | 329413000 |
| Friday, January 1, 2016 | 41403000000 | 398682000 |
| Sunday, January 1, 2017 | 42196000000 | 499772000 |
| Monday, January 1, 2018 | 42655000000 | 622658000 |
| Tuesday, January 1, 2019 | 26181000000 | 796645000 |
| Wednesday, January 1, 2020 | 24314000000 | 987113000 |
| Friday, January 1, 2021 | 25865000000 | 1353000000 |
| Saturday, January 1, 2022 | 27842000000 | 1573000000 |
| Sunday, January 1, 2023 | 27560000000 | 1921000000 |
| Monday, January 1, 2024 | 27202000000 | 2287000000 |
In pursuit of knowledge
In the ever-evolving landscape of technology, ServiceNow, Inc. and International Business Machines Corporation (IBM) have carved distinct paths. Over the past decade, IBM's cost of revenue has seen a significant decline, dropping by nearly 41% from 2014 to 2024. This trend reflects IBM's strategic shift towards more efficient operations and a focus on high-margin services. In contrast, ServiceNow, Inc. has experienced a remarkable surge, with its cost of revenue increasing by over 800% during the same period. This growth underscores ServiceNow's rapid expansion and its increasing investment in scaling operations to meet rising demand. As of 2024, IBM's cost of revenue stands at approximately $27 billion, while ServiceNow's has reached around $2.3 billion. These trends highlight the contrasting strategies of a legacy giant and a burgeoning innovator in the tech industry.
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