Operational Costs Compared: SG&A Analysis of ServiceNow, Inc. and Telefonaktiebolaget LM Ericsson (publ)

A Tale of Two Giants: ServiceNow vs. Ericsson in SG&A Expenses

In the ever-evolving landscape of global business, operational efficiency is paramount. This analysis delves into the Selling, General, and Administrative (SG&A) expenses of two industry titans: ServiceNow, Inc. and Telefonaktiebolaget LM Ericsson (publ). From 2014 to 2023, ServiceNow's SG&A expenses surged by over 1,000%, reflecting its rapid growth and expansion in the tech sector. In contrast, Ericsson's expenses remained relatively stable, with a modest increase of around 39% over the same period, highlighting its established presence in the telecommunications industry.

Interestingly, while ServiceNow's expenses reached approximately $4.79 billion in 2023, Ericsson's expenses were significantly higher, peaking at around $37.68 billion. This stark contrast underscores the differing scales and operational strategies of these companies. Notably, data for Ericsson in 2024 is missing, suggesting potential shifts or reporting changes. As these giants continue to evolve, their financial strategies offer valuable insights into their market positioning and future trajectories.