ServiceNow, Inc. or Block, Inc.: Who Manages SG&A Costs Better?

ServiceNow vs. Block: A Decade of SG&A Management

In the competitive landscape of tech giants, managing Selling, General, and Administrative (SG&A) expenses is crucial for profitability. Over the past decade, ServiceNow, Inc. and Block, Inc. have demonstrated contrasting approaches to SG&A cost management. From 2014 to 2023, ServiceNow's SG&A expenses grew by approximately 850%, while Block's expenses surged by over 1,900%. This stark difference highlights Block's aggressive expansion strategy, reflected in its higher SG&A growth rate. In 2023, ServiceNow's SG&A expenses reached around $4.16 billion, slightly below Block's $4.23 billion. However, ServiceNow's consistent year-on-year growth suggests a more controlled approach. Notably, ServiceNow's data for 2024 is available, showing a further increase to $4.79 billion, while Block's data is missing, indicating potential volatility. As these companies continue to evolve, their SG&A strategies will be pivotal in shaping their financial futures.