Selling, General, and Administrative Costs: ServiceNow, Inc. vs Fidelity National Information Services, Inc.

A Tale of Two Giants: ServiceNow vs. Fidelity National Information Services

In the ever-evolving landscape of technology and financial services, understanding the cost dynamics of industry leaders is crucial. Over the past decade, ServiceNow, Inc. and Fidelity National Information Services, Inc. have showcased intriguing trends in their Selling, General, and Administrative (SG&A) expenses. From 2014 to 2023, ServiceNow's SG&A costs surged by over 850%, reflecting its aggressive growth strategy and expansion in the tech sector. In contrast, Fidelity National Information Services experienced a more modest increase of approximately 160% during the same period, highlighting its steady approach in the financial services domain.

Interestingly, 2023 marked a pivotal year where ServiceNow's SG&A expenses surpassed those of Fidelity National Information Services, indicating a shift in operational focus. However, data for 2024 is incomplete for Fidelity, leaving room for speculation on future trends. This comparison not only underscores the strategic differences between these two giants but also offers insights into their respective market positions.