Selling, General, and Administrative Costs: ServiceNow, Inc. vs Fiserv, Inc.

A Tale of Two Giants: ServiceNow vs. Fiserv

In the ever-evolving landscape of corporate finance, Selling, General, and Administrative (SG&A) expenses serve as a critical indicator of a company's operational efficiency. Over the past decade, ServiceNow, Inc. and Fiserv, Inc. have showcased contrasting trajectories in their SG&A expenditures.

From 2014 to 2023, Fiserv's SG&A costs surged by over 570%, peaking in 2023. This reflects its aggressive expansion and strategic investments. In contrast, ServiceNow's expenses grew by approximately 850% during the same period, highlighting its rapid scaling and market penetration.

Interestingly, while Fiserv's SG&A expenses consistently outpaced ServiceNow's, the latter's growth rate was notably higher, indicating a more dynamic expansion strategy. The data for 2024 remains incomplete, but ServiceNow's projected figures suggest continued growth.

These insights underscore the diverse strategies employed by these industry leaders, offering a glimpse into their future trajectories.