Who Optimizes SG&A Costs Better? ServiceNow, Inc. or Accenture plc

Optimizing SG&A Costs: A Tale of Two Giants

In the competitive world of business, managing Selling, General, and Administrative (SG&A) expenses is crucial for profitability. Over the past decade, Accenture plc and ServiceNow, Inc. have demonstrated contrasting strategies in optimizing these costs. From 2014 to 2024, Accenture's SG&A expenses have grown by approximately 106%, reflecting its expansive global operations. In contrast, ServiceNow, a rapidly growing tech company, has seen a staggering 994% increase in SG&A expenses, indicative of its aggressive market expansion.

Accenture's steady increase in SG&A costs, from $5.4 billion in 2014 to $11.1 billion in 2024, highlights its focus on maintaining a robust global presence. Meanwhile, ServiceNow's rise from $437 million to $4.79 billion in the same period underscores its commitment to scaling operations and capturing market share. This comparison offers a fascinating insight into how two industry leaders navigate the complexities of cost management in their respective sectors.