Product Q&A Conversation Video Template

Answer a product question with two distinct voices, an approved explanation and a useful next step. Customize the roles and facts for your audience.

Video generation uses credits. Review your estimate in ngram. MP4 downloads require Basic or higher.

How credits work

See it in action with A product Q&A about ngram.

From this input to this video

Two fictional presenters turn one product question into an answer with a simple diagram.

Prompt

Create a 20-second product Q&A conversation about ngram for product marketers. The questioner asks: Can I turn our existing recording into an explanation? The expert answers: Upload it, tell ngram which speech to keep, and ask for labels, callouts or a diagram where the idea needs explaining. Use two fictional AI presenters with distinct voices; neither represents a real customer. Tone: clear and friendly. End with: Bring your recording to ngram. Use only these approved facts. Show the question, a simple diagram and the answer; do not invent product screens. Format 16:9. No background music. Make the video after showing the plan.

Selected style

Conversation

Source material

Open video in a new tab
Read the video transcript

Can I turn our existing recording into an explanation? Upload it, tell ngram which speech to keep, and ask for labels, callouts, or a diagram where the idea needs explaining. Bring your recording to ngram.

Make it yours

Fill in your details here, or continue and finish your brief in ngram.

Help filling in your brief
[answer]
Answer. Example: Upload it, tell ngram which speech to keep, and ask for labels, callouts or a diagram where the idea needs explaining.
[question]
Question. Example: Can I turn our existing recording into an explanation?
[call-to-action]
Call to action. Example: Bring your recording to ngram.
[tone]
Tone. Example: clear and friendly
[audience]
Audience. Example: product marketers
[questioner]
Questioner. Example: The questioner
[expert]
Expert. Example: The expert
[product]
Product. Example: ngram
[duration]
Duration. Example: 20

Video generation uses credits. Review your estimate in ngram. MP4 downloads require Basic or higher.

How credits work

Trusted by teams at

HubSpotDeelZapierITVVeevaDP WorldGenpactSafetyCulture

When to use this template

Answer a product question with two distinct voices, an approved explanation and a useful next step. Customize the roles and facts for your audience.

job: product explainer
Scene structure

A story in three parts

Review the proposed plan to set the exact scenes and pacing.

  1. 1

    The question

    A questioner states the problem in the viewer’s language.

  2. 2

    The answer

    An expert answers with approved facts and a diagram or relevant source visuals.

  3. 3

    The close

    Both roles lead to one practical next step.

How it works

Create your version

1

Choose the message

Fill in the brief with approved facts, the audience and the action you want viewers to take.

2

Check the speakers and sources

In Studio, select Conversation under Start from a style and use Opus 5.5. Keep Presenter and Voice on Auto so ngram chooses the two avatars and their voices. Add the source material the answer should use.

3

Review before sharing

Approve the plan containing the script. Watch the finished video and request changes to the wording, visuals or timing.

Integrations

Capture a source workflow

Chrome extension
Capture

whenYou want to include a real product workflow in your explanation

thenRecord the workflow and add it to your brief as source material.

Integrate with Chrome extension
REST APIMCP serverWebhooksBuild your own integration in ~30 lines.
Start from your source

Bring an approved explanation

Frequently asked questions

Can I replace the example topic?

Yes. Replace the bracketed details with your own subject and approved explanation. The ngram example demonstrates the structure; your video uses your brief and sources.

Are the people in the example real customers?

No. They are fictional AI presenters created for this demonstration. Do not use generated dialogue as a real customer quote.

Can I use an uploaded presenter or recording?

You can attach your own material and describe how to use it. Specify which original speech to keep and which lines need new narration, then review the plan and result.

What carries into ngram?

Your customized brief and selected style carry through sign-in. You can also choose length and aspect ratio on this page before continuing. Add sources and review the plan in Studio.

Can I change the speakers?

Describe each role and the lines they should say in the brief. Start with Presenter and Voice on Auto, then review the avatars, voices and speaking turns in the plan. Request a change by speaker name or role when needed.

Create your own product q&a conversation

Talk to sales

Video generation uses credits. Review your estimate in ngram. MP4 downloads require Basic or higher.

How credits work

Put it into practice

Follow a workflow from source material to a video you can review, share and make again.

Each distinct buyer question or updated approved answer

Answer one buyer concern with a source-backed video in Claude

Give Claude the buyer question and approved product evidence. Review ngram’s answer and visuals, then create a focused video with one practical next step.

One buyer question and current approved product evidenceA concise answer video grounded in the approved source

Ways to run: Claude

Each recurring product question or revised answer

Create a two-speaker product Q&A in Claude

Give Claude the questions, approved answers and speaking roles. Review ngram’s Conversation plan, then create an exchange with distinct presenters and voices.

Approved questions and answers, speaker roles and supporting product factsA two-speaker product explanation in Conversation style

Ways to run: Claude

Each approved policy change

Explain an employee policy change in Claude

Give Claude the policy memo, including its effective date and required employee action. Review ngram’s plan and share the finished video alongside the written policy.

An approved policy change and effective dateA narrated employee explainer

Ways to run: Claude

Each reusable support answer

Turn a documented fix into a support video in Claude

Give Claude your help article and the question customers keep asking. Review ngram’s plan, check the troubleshooting steps and add the finished video to your support answer.

A documented symptom, checks and resolutionA reusable troubleshooting video

Ways to run: Claude

Each approved proposal

Turn a sales proposal into a buyer walkthrough in Claude

Give Claude the approved scope and terms. Create a narrated walkthrough with ngram, check the plan against the document and share the finished explanation with your buyer.

An approved proposal and its commercial termsA narrated buyer walkthrough

Ways to run: Claude

Each approved organizational announcement or internal initiative

Turn an approved company announcement into a video in Claude

Give Claude the approved news, intended staff audience and employee action. Review ngram’s plan, then create a concise announcement people can understand and act on.

Approved company news, audience details and employee actionsAn internal announcement video with a clear next step

Ways to run: Claude

Each product release

Turn release notes into a customer update video in Claude

Give Claude the shipped changes. Use ngram to create a narrated update, review its plan and bring the finished video back to the conversation.

Release notes and real product screenshotsA narrated customer update

Ways to run: Claude

Every release

Turn release notes into a product update video

Give customers a short explanation of what shipped, who it helps and where to find it. Use your release notes to make a repeatable video update, then check the result against the shipped product.

Published release notesRelease roundup video

Ways to run: In ngram